Terms of Service

1. Acceptance of Terms

By accessing or using Mizan ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and contributors of the Service.

2. Description of Service

Mizan is a pre-accounting and invoicing platform for Moroccan businesses. The Service lets you digitize invoices and receipts with AI, classify them by accounting category, break down Moroccan VAT, reconcile bank statements, issue customer invoices and quotes, and export clean accounting data for your accountant. Mizan is a web application; it assists with pre-accounting and does not constitute accounting, tax, or legal advice.

3. Account Registration

To use Mizan, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

You must provide accurate, current, and complete information during registration, including your company details (such as ICE, IF, and RC where applicable). We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information.

4. Subscription Plans & Payments

Mizan offers both free and paid subscription plans. The free plan includes a limited number of documents per month. Paid plans (Solo, Team, Firm) offer additional features, higher limits, and multi-user or multi-client capabilities.

• Payments are processed securely through Stripe. We do not store your payment card details.
• Subscriptions are billed on a recurring basis and renew automatically unless cancelled.
• You can cancel your subscription at any time. Access to paid features continues until the end of the current billing period.
• Refunds are handled on a case-by-case basis. Contact us within 7 days of a charge for refund requests.

5. Acceptable Use

You agree not to use the Service to:

• Upload content that is illegal, fraudulent, or violates any applicable laws
• Submit documents you are not authorized to process
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or its servers
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated tools (bots, scrapers) to access the Service without our consent
• Upload malicious content, viruses, or harmful code
• Impersonate another person or entity

6. Your Content

You retain ownership of all content you upload to Mizan, including invoices, receipts, bank statements, and the data extracted from them. By using the Service, you grant us a limited license to process, store, and display your content solely to provide the Service to you.

You are responsible for ensuring that you have the right to upload the content you provide and that it does not violate any third-party rights.

7. Workspaces & Team Features

Mizan lets you create workspaces and invite other users — such as colleagues or your accountant — to collaborate. As a workspace owner or admin, you are responsible for managing access and ensuring appropriate use by members.

• Owners have full control over workspace settings, members, and data.
• Admins can manage members and view all documents within the workspace.
• Members have access according to the permissions granted to them.

8. Accuracy & Your Responsibility

Mizan uses automated extraction (OCR and AI) and automated VAT calculations to speed up pre-accounting. These features are provided to assist you and may contain errors. You remain responsible for reviewing and validating all figures, VAT amounts, and entries before relying on them, filing returns, or handing data to your accountant. Mizan does not replace a certified accountant.

9. Intellectual Property

The Service, including its design, code, logos, and content (excluding user-uploaded content), is owned by Mizan and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our written consent.

10. Service Availability

We strive to keep Mizan available at all times, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss resulting from service interruptions.

11. Limitation of Liability

To the maximum extent permitted by law, Mizan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or business opportunities, arising from your use of the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy of OCR results, VAT breakdowns, classifications, or bank reconciliations. You should verify critical financial data independently.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we determine violates these Terms or is harmful to other users or the Service.

You may delete your account at any time. Upon account deletion, your personal data and documents will be removed within 30 days, except where we are legally required to retain it.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Morocco. Any disputes arising from these Terms or the Service shall be resolved before the competent courts of Morocco, unless otherwise required by applicable law.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by updating this page and the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms, please contact us at:

• Email: [email protected]